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Office of Competition and Consumer Protection

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16.07.2018
ICF - new actions by UOKIK
ICF - new actions by UOKIK

Do insurers abide by laws regulating the insurance business? Do insurers research their customers' needs? Do they retain most of their customers' savings when they decide to terminate the agreement? ...>

13.07.2018
Alternative Dispute Resolution gains popularity - report for 2017
Alternative Dispute Resolution gains popularity - report for 2017

More than 18,000 motions for an out-of-court dispute resolution were submitted to the authorised bodies in 2017. ...>

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20.06.2018How to resolve a dispute online? Use the ODR platform How to resolve a dispute online? Use the ODR platform

Dear Consumer, have you concluded a contract online with a trader from Poland or another EU country and would like to file a complaint?   ...>

 
20.06.2018Things to remember before holidays Things to remember before holidays

For the ninth time now, approximately 50 different institutions jointly remind consumers what to look out for during the holiday season. ...>

 
30.05.2018 Foods for special purposes - audit by the Trade Inspection Authority Foods for special purposes - audit by the Trade Inspection Authority

Trade Inspection Authority investigated foods for young children, athletes and people on a diet. Inspectors had reservations about only 9.4 percent of investigated products. ...>

 
26.04.2018Hidden traps in tourist menus - Trade Inspection Authority audits Hidden traps in tourist menus - Trade Inspection Authority audits

Haddock instead of cod, mutton kebab without mutton, oscypek replaced with rolada ustrzycka were among the dishes offered by restaurants, fast-food bars and fish and chip shops in tourist destinations. ...>

 
20.04.2018Quality of fuels in 2017 Quality of fuels in 2017

Last year, the Trade Inspection Authority questioned 2.34 per cent of liquid fuel samples controlled at randomly selected entrepreneurs. ...>

 
 

 

15.06.2018Judicial decisions: consumer protection Judicial decisions: consumer protection

Polski Prąd i Gaz, Raiffeisen. These are the undertakings that were subject to judicial decisions following the UOKiK’s decisions concerning consumer protection  ...>

 
11.06.2018A search by uokik - sports gear A search by uokik - sports gear

UOKiK conducted a search at the premises of two undertakings involved in the distribution of sports gear.   ...>

 
19.05.2018The Court of Justice of the EU will deal with a freedom of concluding distance contracts The Court of Justice of the EU will deal with a freedom of concluding distance contracts

Is the requirement to sign a contract in the presence of a courier, without a possibility to freely review its content, consistent with the law? The Supreme Court asked the Court of Justice of the EU such a question. ...>

 
09.05.2018UOKiK against Nord Stream 2 UOKiK against Nord Stream 2

The Office of Competition and Consumer Protection has initiated proceedings against Gazprom and five international entities responsible for financing the Nord Stream 2 gas pipeline.   ...>

 
13.04.2018UOKiK is searching for collusion cases UOKiK is searching for collusion cases

Four dawn raids since the beginning of the year. UOKiK has inspected distributors of photographic equipment, compressors, vehicles and components as well as marketing agencies. ...>