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Office of Competition and Consumer Protection

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23.05.2018
Piotr Kopczyński Twoje Finanse - consumer warning
Piotr Kopczyński Twoje Finanse - consumer warning

The Office of Competition and Consumer Protection warns: watch out for the financial intermediary: Piotr Kopczyński Twoje Finanse. The suspicious intermediary operates in Lower Silesia.   ...>

19.05.2018
The Court of Justice of the EU will deal with a freedom of concluding distance contracts
The Court of Justice of the EU will deal with a freedom of concluding distance contracts

Is the requirement to sign a contract in the presence of a courier, without a possibility to freely review its content, consistent with the law? The Supreme Court asked the Court of Justice of the EU such a question. ...>

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13.04.2018Children's clothing - safe or not? Children's clothing - safe or not?

The Trade Inspection Authority examined 330 batches of children’s clothing. The inspectors questioned the safety of more than 38% of the garments. ...>

 
06.04.2018Misleading information on bottled water labelling - Trade Inspection Authority audit Misleading information on bottled water labelling - Trade Inspection Authority audit

The Trade Inspection Authority checked 437 batches of natural mineral water, spring water and beverages commonly referred to as "flavoured water”. ...>

 
29.03.2018Centrum Medyczne św. Franciszka (St Francis Medical Centre) - a warning for senior citizens Centrum Medyczne św. Franciszka (St Francis Medical Centre) - a warning for senior citizens

Consumers are advised to care in their dealings with the company known as Centrum Medyczne św. Franciszka (St Francis Medical Centre). ...>

 
07.02.2018A busy year for consumer ombudsmen A busy year for consumer ombudsmen

The municipal and district consumer ombudsmen conducted nearly half a million counselling sessions in 2016.   ...>

 
11.01.2018Alternative Dispute Resolution - new rules have been in force for a year now Alternative Dispute Resolution - new rules have been in force for a year now

Poles willingly use the possibility of amicable dispute resolution in consumer disputes.  ...>

 
 

 

13.04.2018UOKiK is searching for collusion cases UOKiK is searching for collusion cases

Four dawn raids since the beginning of the year. UOKiK has inspected distributors of photographic equipment, compressors, vehicles and components as well as marketing agencies. ...>

 
29.03.2018Judicial decisions: competition protection Judicial decisions: competition protection

The judicial decisions made as a follow-up to the UOKiK decisions on competition protection pertained to the following undertakings: Sfinks Group, Terg, PKP Cargo.   ...>

 
15.03.2018Interchange and Money Exchange - two decisions by UOKiK Interchange and Money Exchange - two decisions by UOKiK

UOKiK questioned the FX rates presentation method. The undertakings had to change the FX rates boards and Interchange was charged over PLN 1.2m fine.    ...>

 
23.02.2018Electricity providers - UOKiK's decisions Electricity providers - UOKiK's decisions

Sales representatives were offering annexes to existing agreements and reduced electricity bills. Instead, the consumers signed agreements with new providers and were paying more.   ...>