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Office of Competition and Consumer Protection

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14.06.2019
Alternative Dispute Resolution - a summary of two years of operation
Alternative Dispute Resolution - a summary of two years of operation

Over 37 thousand applications for amicable settlement of disputes were submitted in 2017-2018 to authorised entities. ...>

13.06.2019
2nd phase of the proceeding: pharmacies
2nd phase of the proceeding: pharmacies

UOKiK has initiated the second stage of proceedings regarding pharmaceutical market. It concerns the acquisition of Medix by DOZ and Dolnośląska Grupa Apteczna (DGA, Lower Silesian Pharmaceutical Group) by Panathea. ...>

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25.04.2019Alternative dispute resolution for air lines passengers Alternative dispute resolution for air lines passengers

The Passenger Rights Ombudsman by the President of the Civil Aviation Authority has been entered into the register of entities entitled to resolve consumer disputes out of court.   ...>

 
15.04.2019UOKiK warns against Das Coin and Netleaders UOKiK warns against Das Coin and Netleaders

CL Singapore, a company that launches the DasCoin cryptocurrency and encourages the purchase of licenses, sells empty promises.  ...>

 
15.03.2019The World Consumer Rights Day The World Consumer Rights Day

Consumer ombudsmen have been helping for twenty years. UOKiK awarded thirty of them. Every eighth Pole has already taken ombudsman’s advice.    ...>

 
20.02.2019Anti-pollution masks test Anti-pollution masks test

Almost half of anti-pollution masks examined by UOKiK failed the laboratory tests. This means they do not protect consumers against smog. This has been the second time UOKiK conducted such an inspection. ...>

 
22.01.2019Disputes on food - new solutions Disputes on food - new solutions

No need to leave your house, no need to incur any costs - you can quickly solve your problem about the purchase of food or beverages.   ...>

 

 

08.05.2019Dual quality - new solutions Dual quality - new solutions

The European Parliament voted for solutions on dual quality of products. This means better consumer protection and reasonable law for Polish enterprises. ...>

11.04.2019Facebook to change the rules for providing services Facebook to change the rules for providing services

Facebook will be more informative about the rules according to which it provides services to consumers. This is an example of one of the conditions negotiated by the European Commission and the Member States.   ...>

 
12.03.2019Competition protection - recent actions taken by UOKiK Competition protection - recent actions taken by UOKiK

Anti-monopoly proceedings concerning the division of thermal energy market in Warsaw, including charges against company managers. Searches at the premises of enterprises from the IT industry.   ...>

 
21.02.2019Control of concentrations in 2018 Control of concentrations in 2018

In 2018, UOKiK granted 228 consents to mergers and acquisitions. It is the largest number for 11 years. The purpose of concentration control is to protect markets against distortion of competition, such as monopolization.   ...>

 
07.02.2019More than PLN 2 million fine for Polish Brokerage House and charges of selling bonds against GetBack More than PLN 2 million fine for Polish Brokerage House and charges of selling bonds against GetBack

UOKiK made its first decision about the sale of GetBack corporate bonds: Polish Brokerage House (Polski Dom Maklerski) is to pay PLN 2 million fine. ...>

 
05.12.2018The World Competition Day - online sales The World Competition Day - online sales

The President of UOKiK has initiated proceedings against Yamaha Music Europe. The Authority suspects that the Company was illicitly fixing prices of music equipment with online sellers.   ...>