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Office of Competition and Consumer Protection

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26.09.2016
Prepaid phone card practices investigated by Poland's consumer protection authority
Prepaid phone card practices investigated by Poland's consumer protection authority

UOKiK proceedings will determine whether telecom providers broke the law by preventing customers from using unused funds purchased on phone cards. ...>

23.09.2016
UOKiK presents third standpoint material to a case
UOKiK presents third standpoint material to a case

Disagreeing with a ruling handed down by a regional court, Poland’s consumer protection Authority again presents its viewpoint material to a case in a case against mBank. UOKiK maintains that contract clauses that too ...>

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15.07.2016World Youth Day - download the free guidebook World Youth Day - download the free guidebook

World Youth Day is set to kick off in 10 days in Poland. Are you planning to use public transport? Or perhaps you are going to travel around Poland in a rental car? Do you know how much time you have to register a complaint about a defective product? Know your rights ...>

05.07.2016UOKiK issues decision in Getin Noble Bank fee collection case UOKiK issues decision in Getin Noble Bank fee collection case

Decision leads Getin Noble Bank to return to clients an unjustified fee and interest it collected for maintaining checking accounts. ...>

20.06.2016UOKiK reminds vacationers of their rights and the need to be aware UOKiK reminds vacationers of their rights and the need to be aware

For the seventh year in a row, Poland’s Office of Competition and Consumer Protection (UOKiK), in concert with 40 other Polish institutions, is reminding consumers of a number of important considerations when going on holiday.  ...>

19.05.2016When UOKiK goes after bid rigging When UOKiK goes after bid rigging

Since the beginning of 2015, Poland’s Office of Competition and Consumer Protection (UOKiK) has issued 8 decisions in bid-rigging cases, while another 34 proceedings are ongoing. ...>

05.05.2016Uber - Statement of UOKiK's position Uber - Statement of UOKiK's position

In the context of the on-going public debate on the benefits but also potential threats to competition and consumers posed by online platforms on the passenger services market, UOKiK would like to present the following ...>

11.04.2016Fuel quality in Poland in 2015 Fuel quality in Poland in 2015

Poland’s Trade Inspection questioned 2.68 percent of the liquid fuel samples it tested in 2015 — less than the 3.87 percent it deemed substandard in 2014. Diesel fuel quality was at issue in a majority of its objections. ...>

 

13.07.2016Poland's UOKiK publishes guidebook on water and sanitation services Poland's UOKiK publishes guidebook on water and sanitation services

Spurred to act by the sheer number of irregularities in the water and sanitation services market, UOKiK publishes handbook aimed at clarifying a wide range of issues. ...>

30.06.2016Concentration clearance: Polska Grupa Górnicza Concentration clearance: Polska Grupa Górnicza

The President of the Office of Competition and Consumer Protection consented to taking over joint control over Polska Grupa Górnicza (PGG) by four enterprises. It will enable them to make independent decisions on certain issues concerning PGG operations. The transaction will not restrict competition ...>

27.06.2016UOKiK issues two more decisions on swiss franc-based mortgages UOKiK issues two more decisions on swiss franc-based mortgages

Voluntarily committing to change how they calculate the interest on loans taken in Swiss francs, banks BPH and Pekao SA will reduce loan installments by factoring in negative interest. ...>

10.06.2016Poland's UOKiK launches proceedings on the electric energy market Poland's UOKiK launches proceedings on the electric energy market

Poland’s Office of Competition and Consumer Protection (UOKiK) is investigating whether consumers have been misled by how two electric companies conclude agreements off company premises. ...>

06.05.2016Concentration application on Warsaw shopping mall market withdrawn Concentration application on Warsaw shopping mall market withdrawn

Unibail-Rodamco Investments will not seek to acquire the ZT General Partner and Warsaw III companies. Poland’s competition Authority, UOKiK, issued its objection to the transaction in mid-March. ...>

05.04.2016UOKiK clears Axa and Liberty insurers for concentration UOKiK clears Axa and Liberty insurers for concentration

Following a proceeding that showed the transaction will not limit competition, UOKiK has approved AXA Insurance to acquire Liberty Insurance. ...>