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Office of Competition and Consumer Protection

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23.02.2018Electricity providers - UOKiK's decisions Electricity providers - UOKiK's decisions

Sales representatives were offering annexes to existing agreements and reduced electricity bills. Instead, the consumers signed agreements with new providers and were paying more.   ...>

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22.02.2018UOKiK queries stores about ban to photograph prices UOKiK queries stores about ban to photograph prices

Sales personnel does not allow to take images of prices and to scan barcodes - customers complain.   ...>

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19.02.2018Off-premises selling - how to avoid being duped Off-premises selling - how to avoid being duped

The decoy is free medical examination, which takes 10-20 seconds, home rehabilitation, lectures on a healthy lifestyle, gifts, and even John Paul II - all in order to convince elderly, sickly people to purchase.   ...>

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15.02.2018"Security package" at bank Millennium - submit a complaint. Decision of UOKiK. "Security package" at bank Millennium - submit  a complaint. Decision of UOKiK.

Bank Millennium automatically added a paid "Security Package" service to the payment cards. Consumers had no choice - UOKiK determined this as a potentially unfair market practice.   ...>

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15.02.2018Cards for pln 0? Cards for pln 0?

UOKiK checked whether the “cards for PLN 0” really cost nothing. The cards were free only when a bank posted the operation, even though the consumer made payments in the required quantity or value.    ...>

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13.02.2018Magmisie advertisements could mislead Magmisie advertisements could mislead

The advertisements of Magmisie, a dietary supplement, suggested that lack of magnesium is a common cause of children’s problems with concentration, and that it could be eliminated by eating jellies.   ...>

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09.02.2018Trade Inspection Authority audit: small stores - big pricing problems Trade Inspection Authority audit: small stores - big pricing problems

The Trade Inspection Authority identified irregularities at more than 78% of traditional stores with manned cash desks.   ...>

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07.02.2018A busy year for consumer ombudsmen A busy year for consumer ombudsmen

The municipal and district consumer ombudsmen conducted nearly half a million counselling sessions in 2016.   ...>

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02.02.2018Second stage of proceedings: Cyfrowy Polsat - Netia Second stage of proceedings: Cyfrowy Polsat - Netia

UOKiK initiated the second stage of proceedings concerning the takeover of control over Netia by Cyfrowy Polsat.   ...>

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30.01.2018UOKiK for safety: anti-pollution masks and carbon monoxide sensors under scrutiny UOKiK for safety: anti-pollution masks and carbon monoxide sensors under scrutiny

Laboratory tests reveal a filtering half-mask (called an “anti-pollution” half-mask) that lets harmful dusts pass through and a carbon monoxide sensor that fails to sound an alarm when carbon monoxide is released.   ...>

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