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Office of Competition and Consumer Protection

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19.02.2018Off-premises selling - how to avoid being duped Off-premises selling - how to avoid being duped

The decoy is free medical examination, which takes 10-20 seconds, home rehabilitation, lectures on a healthy lifestyle, gifts, and even John Paul II - all in order to convince elderly, sickly people to purchase.   ...>

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15.02.2018"Security package" at bank Millennium - submit a complaint. Decision of UOKiK. "Security package" at bank Millennium - submit  a complaint. Decision of UOKiK.

Bank Millennium automatically added a paid "Security Package" service to the payment cards. Consumers had no choice - UOKiK determined this as a potentially unfair market practice.   ...>

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15.02.2018Cards for pln 0? Cards for pln 0?

UOKiK checked whether the “cards for PLN 0” really cost nothing. The cards were free only when a bank posted the operation, even though the consumer made payments in the required quantity or value.    ...>

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13.02.2018Magmisie advertisements could mislead Magmisie advertisements could mislead

The advertisements of Magmisie, a dietary supplement, suggested that lack of magnesium is a common cause of children’s problems with concentration, and that it could be eliminated by eating jellies.   ...>

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09.02.2018Trade Inspection Authority audit: small stores - big pricing problems Trade Inspection Authority audit: small stores - big pricing problems

The Trade Inspection Authority identified irregularities at more than 78% of traditional stores with manned cash desks.   ...>

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07.02.2018A busy year for consumer ombudsmen A busy year for consumer ombudsmen

The municipal and district consumer ombudsmen conducted nearly half a million counselling sessions in 2016.   ...>

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02.02.2018Second stage of proceedings: Cyfrowy Polsat - Netia Second stage of proceedings: Cyfrowy Polsat - Netia

UOKiK initiated the second stage of proceedings concerning the takeover of control over Netia by Cyfrowy Polsat.   ...>

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30.01.2018UOKiK for safety: anti-pollution masks and carbon monoxide sensors under scrutiny UOKiK for safety: anti-pollution masks and carbon monoxide sensors under scrutiny

Laboratory tests reveal a filtering half-mask (called an “anti-pollution” half-mask) that lets harmful dusts pass through and a carbon monoxide sensor that fails to sound an alarm when carbon monoxide is released.   ...>

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25.01.2018Collusion concerning ISO certificates Collusion concerning ISO certificates

An accidental meeting of the managers of competing companies marked the beginning of a collusion that lasted several years.   ...>

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22.01.2018What do patients and students eat? Audit by The Trade Inspection Authority What do patients and students eat? Audit by The Trade Inspection Authority

The Trade Inspection Authority has audited 83 catering companies that prepare meals for hospitals, schools, orphanages and sanatoriums. ...>

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